Contact
Your work order channels
Every assignment moves through text or email with your Coordinator. Reply on the same thread and keep the WO# attached so it routes back to the right person.
Text us — don't call. Always include your WO#.
Text us — don't call.
Texts get logged against the WO and routed to your Coordinator. The office line is for general front-desk questions only.
Your work order channels
Text us (preferred)
979-459-7579
Your Coordinator texts here about every WO. Reply on the same thread — include the WO#.
hometownmanagement@mp.vendoroo.ai
Assignments, scope changes, and invoice questions. Reply-all and keep the WO# in subject.
Office (M–F 10am–5pm)
(979) 366-3500
Front desk and general questions. Not the fastest path on a live WO.
Hours & response expectations
- • Office hours: Monday–Friday, 10am–5pm.
- • Reply to your Coordinator within 1 hour of assignment with availability windows.
- • Confirm appointment same-day or the WO may be reassigned.
